Privacy Policy

Disclaimer

Liability for the Content of this Website

We continuously develop the content of this website and strive to provide correct and up-to-date information. However, we do not assume liability for the accuracy of all content on this website, especially that provided by third parties. Should you notice any incorrect or unlawful content, please notify us immediately using the contact details provided in the legal notice (Impressum).

Liability for Links on the Website

Our website contains links to other websites whose content we are not responsible for. According to § 17 ECG (Austrian E-Commerce Act), there is no liability for linked websites under the conditions stated therein. If you notice any illegal links on our website, please contact us immediately using the contact details in the legal notice.

Copyright Notice

All content on this website, such as photos, texts, and videos, is subject to copyright. Our partners provide us with photographs which we publish on our website. We inform our partners about copyright laws and the consequences of misuse. Before publication, we check—within our means—whether the submitted photos actually depict the person who provided them. In the case of obvious misuse or any indication of copyright infringement, we will immediately remove the photos from our website and pursue any violations that harm our rights through legal action.

Image Credits

All photos and graphics on this website are protected by copyright. For promotional purposes, our partners provide us with images, which we publish on our website. Before publication, our partners confirm that they hold all copyrights to the submitted photos and that no third-party rights are infringed. If we receive indications of a copyright infringement, we will promptly remove and permanently delete the affected photos. Furthermore, we reserve the right to take legal action and claim damages.

Privacy Statement

Data Protection

This privacy statement has been prepared to inform you, in accordance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (General Data Protection Regulation – GDPR) and the Austrian Data Protection Act (DSG), on which legal basis we collect your personal data, how we use it, and what rights you have as a visitor to this website.

General Information on Data Processing

Protecting your personal data is of particular importance to us. Therefore, we process your data exclusively based on legal provisions. This privacy statement explains the type, scope, and purpose of processing personal data within our online offering and associated websites. It applies regardless of the device used (laptop, tablet, smartphone, etc.) or the domains/platforms through which our online services are accessed.

Collection of Personal Data

Terms such as “personal data” or “controller” are defined according to Article 4 of the GDPR.

Within our online services, we process personal data including usage data (e.g., visited pages of our website) and content data (e.g., information entered in forms).

The term “user” includes all categories of persons affected by data processing. This includes our partners, customers, suppliers, processors, prospective clients, and other visitors to our website.

The processing of your personal data is carried out in compliance with the relevant data protection regulations and only if a valid legal basis applies.

Legal Basis

According to Article 6(1) GDPR, the following legal bases may apply:

a) Consent of the data subject (Art. 6(1)(a) GDPR)
b) Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)
c) Legal obligation (Art. 6(1)(c) GDPR)
d) Protection of vital interests (Art. 6(1)(d) GDPR)
e) Performance of a task carried out in the public interest (Art. 6(1)(e) GDPR)
f) Legitimate interests pursued by the controller or a third party (Art. 6(1)(f) GDPR)

Transfer of Personal Data to Third Parties

Your data will only be shared with third parties when one of the above legal bases applies. Generally, we only share your data with third parties if you have given consent, if it is necessary for contract fulfillment, or if we are legally obliged to do so. Any transfer is limited to the recipients required for that purpose.

If we engage processors for services, we conclude data processing agreements with them, obliging them to take appropriate technical and organizational measures to protect your data.

If third-party providers located in non-EU/EEA countries are involved, data transfers occur only if there is an EU adequacy decision, appropriate data protection safeguards, or your consent.

Fulfillment of Contractual and Pre-Contractual Obligations

We process contact data (e.g., name, address, contact details) and contract data (e.g., services used, payment information). These are necessary for contract execution or pre-contractual measures. Without these, we cannot complete a contract with you.

We also process usage data (e.g., visited pages) to continuously improve our website and handle inquiries.

Contacting Us

If you contact us via email or a contact form, your information will be processed for handling your inquiry and follow-up questions. The data will be stored in our customer relationship management (CRM) system for documentation and support purposes.

Automatic Data Storage

When you visit our website, certain information is automatically stored by the web server, including:

  • The URL of the page accessed

  • Browser type and version

  • Operating system used

  • Referrer URL (previously visited page)

  • Hostname and IP address of the accessing device

  • Date and time of access

These are stored as web server log files for about two weeks, after which they are deleted. We do not share these data but cannot rule out access in cases of unlawful behavior, as our legitimate interest lies in maintaining the website’s secure operation.

Storage of Personal Data

Personal data that you provide electronically (e.g., name, email address, or other information) are stored and used only for the stated purpose and with your IP address at the time of submission. These data are not shared with third parties. They serve only for communication and service fulfillment on this website.
Please note: Email transmission cannot be guaranteed as secure. We recommend not sending confidential data unencrypted by email.

Your Rights under the GDPR

As a data subject, you have the following rights under the GDPR:

  • Right to rectification (Art. 16)

  • Right to erasure (“right to be forgotten”) (Art. 17)

  • Right to restriction of processing (Art. 18)

  • Right to notification (Art. 19)

  • Right to data portability (Art. 20)

  • Right to object (Art. 21)

  • Right not to be subject to automated decision-making, including profiling (Art. 22)

If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority (Datenschutzbehörde).

TLS Encryption via HTTPS

According to Article 25(1) GDPR, we use “https” for secure data transmission over the internet (privacy by design). TLS (Transport Layer Security) ensures encrypted, confidential data transfer. You can recognize secure transmission by the padlock symbol in your browser and the “https://” in our web address.

Cookies

Our website uses cookies—small text files stored on your device. They help make our site more user-friendly, effective, and secure. Cookies do not harm your computer or contain viruses. Some remain stored until deleted, allowing us to recognize you upon your next visit.

We use primarily session cookies, which are deleted once you close your browser.
Types of cookies used:

  1. Strictly necessary cookies – essential for basic site functions

  2. Functional cookies – improve performance

  3. Targeted cookies – analyze user behavior

You can view, delete, or manage cookie settings in your browser preferences (e.g., Safari, Firefox, Chrome). If you disable cookies, some features of the site may not work as expected.

Newsletter

If you subscribe to our newsletter, you provide personal data (e.g., email address, optionally your name) and give us permission to contact you by email. These data are used solely for sending our newsletter and will not be shared.

You can unsubscribe at any time using the link at the end of each newsletter. Upon unsubscribing, all related personal data will be deleted.

Newsletter Content:
Our newsletters may contain information about our products, offers, promotions, or company updates.

Double Opt-In and Logging:
Subscription follows a double opt-in procedure—you’ll receive a confirmation email to verify your registration. Subscription data, including the confirmation time and IP address, are logged for legal compliance.

Withdrawal:
You can revoke your consent at any time, which also ends data processing for newsletter distribution and analysis.